Delivery communications
The first contact you have with an online customer is when they buy something and the way you deal with their purchase has a major impact on whether they return to your store. We can help you design and introduce dynamic delivery communications, keeping your customers up-to-date throughout the purchase and delivery process and making sure that they have the incentive to come back for more.
E-mail campaigns
E-mail campaigns, or e-shots, are an incredibly effective way to retain customers and encourage them to keep buying from you. Our WebMailer solution allows you to maintain targeted contact lists that let you promote existing and new product lines. We can track the response to your e-shot, using the results to focus your next mailing to increase click-throughs and sales.
Targeted newsletters
Newsletters have long been a popular way of keeping in touch with customers, but now you can use them as a focused sales tool. Use your online newsletter to persuade customers to make additional purchases. We can produce regular, targeted online communications with links to sales pages on your website, helping you to increase sales from existing customers.
Loyalty schemes
Motivate your customers to keep coming back by rewarding their loyalty. We can help you to design and implement a loyalty scheme that can adapt to the needs of your business, giving your customers the incentives they need to keep buying from you.
Database creation
You can’t target your existing customers if you don’t have a dynamic database that can segment your customers so that you can send out focused communications. Let us develop the databases you need to ensure that the right customers are getting the right message at the right time – so that they buy more from you.
Design and consultancy
You may find that you need to update or add to your website in order to increase your cross-selling and up-selling potential. We can help to add extra pages to your site that fit in with your current image, but that are dedicated to driving visitors to purchase from you.
If you’re interested in hearing more about how we can help you retain your customers, submit our online enquiry form by clicking on internet marketing solutions.